Visitor Information Centres

You will always be greeted with a warm smile and a knowledgeable member of staff in our Visitor Information facilities. 

Make this your first stop when planning your trip - our staff are passionate about what they do and will share hints and tips on lesser-known beauty spots, hidden gems and places of interest, then it's time to explore and tick off your list as you go!

Each facility is housed in a unique setting. The Bangor office in the town centre is in the historic eye pleasing *Tower House which dates back to the 1600’s. In Newtownards, the central location showcases a large gift shop of local crafts and souvenirs, and you will find the Portaferry Local Visitor Information Office in Exploris Aquarium.

Our Visitor Information staff can advise on how to make the most of your visit, be it a day trip or longer.

*Please note 1 May to 31 August 2025:
Bangor Visitor Information Centre will be temporarily relocated from Tower House, Quay Street to:
The Old Market House, 77 Main Street | Bangor | BT20 5AF
Contact details will remain the same.

Bank Holiday opening

Please note: Bank Holiday Opening Hours (10am – 4pm) apply to both centres, in Bangor and Ards:

St Patrick’s Day 17 March | Easter Monday and Tuesday 21 and 22 April | May Bank Holidays 5 and 26 May | July Bank Holidays 14 and 15 July | August Bank Holiday 25 August | Christmas and New Year - Closed 25 and 26 December, 1 January

Twelfth of July 2025 | Holiday hours:

Saturday 12th July  - Ards VIC Closed | Bangor VIC open 10am – 4pm | Sunday 13 July – Both closed | Monday 14 and Tuesday 15 July open 10am – 4pm