Visitor Information Centres

You will always be greeted with a warm smile and a knowledgeable member of staff in our Visitor Information facilities. 

Make this your first stop when planning your trip - our staff are passionate about what they do and will share hints and tips on lesser-known beauty spots, hidden gems and places of interest, then it's time to explore and tick off your list as you go!

Each facility is housed in a unique setting. The Bangor office in the town centre is in the historic eye pleasing *Tower House which dates back to the 1600’s. In Newtownards, the central location showcases a large gift shop of local crafts and souvenirs, and you will find the Portaferry Local Visitor Information Office in Exploris Aquarium (see their website for opening details).

Our Visitor Information staff can advise on how to make the most of your visit, be it a day trip or longer.

** Both Visitor Information Centres will be closed Christmas Eve, Christmas Day and New Year's Day **

Further details of opening below >>

Bank Holiday opening

Please note: 2025 Bank Holiday Opening Hours (10am – 4pm) apply over the following days:

Ards

St Patrick’s Day 17 March | Easter Monday and Tuesday 21 and 22 April | May Bank Holidays 5 and 26 May | July Bank Holidays 14 and 15 July | August Bank Holiday 25 August | New Year’s Eve Wednesday 31 December.

Closure days over Christmas and New Year - Christmas Eve, Christmas Day, Boxing Day and Saturday 27 December, 1 January 2026

Bangor

St Patrick’s Day 17 March | Easter Monday and Tuesday 21 and 22 April | May Bank Holidays 5 and 26 May | July Bank Holidays 14 and 15 July | August Bank Holiday 25 August | Saturday 27 December and New Year's Eve Wednesday 31 December.

Closure days over Christmas and New Year -  Christmas Eve, Christmas Day, Boxing Day and 1 January 2026