COVID-19 latest updates from Ards and North Down Borough Council and Tourism NI

Updated: Monday 30 March 2020

Ards and North Down Borough Council 

Council has agreed a series of measures to enable us to continue to deliver critical services during the COVID-19 pandemic. As we respond to coronavirus (COVID-19), we are streamlining our resources to prioritise delivery of essential services.

All Council buildings are closed to the public effective 10pm on 19 March 2020 until 30 April 2020 including all Visitor Information Centres. 

All Council events are cancelled initially until 30 June 2020. All events organised by outside agencies on Council land are also cancelled until 30 June 2020. 

Read more about changes to council services

The Food Standards Agency - to respond to the COVID-19 outbreak The Food Standards Agency has published guidance to assist food businesses.

Find out more

Ards and North Down Borough Council  - if you are a local company and have arrangements in place to help people access food or medicines please e-mail and someone will contact you to get the details so we can share your information.

View the current directory of services

There is also advice available for temporary food delivery or collection services during the Coronavirus (COVID-19) outbreak.

Find out more

Tourism NI are providing regular updates and the latest advice for tourism businesses, check the Tourism NI website.

TNI Business Support Helpline

A dedicated telephone line service and online enquiry facility for the tourism industry. We strongly encourage you to get in touch with any queries that you have, and Tourism NI will work to get you the answers you need.

Please call 028 9592 5313, lines open Monday to Sunday 9-5.  Outside of these hours please submit an online query via the Tourism NI website contact us form

Useful links

Government Support Available

  • Simple guide summary, here

Job Rentention Scheme

  • Updated guidance for employers on the Job Retention Scheme, see here
  • Job Retention Scheme template letter for furloughing staff, see here
  • For FAQ's on the Job Retention Scheme, see here

Employment Law
Advice for Accommodation Providers
Scams and Fraudulent Activity
Tourist Accommodation Certification and Quality Grading Schemes
Cashflow management
Commercial (Contracts, Force Majeure, Insurance)
Booking Terms and Conditions
Inbound Travel

Tourism Industry Updates

Contact us and sign up to recieve our trade e-zine for tourism industry updates.

General Business Updates

Sign up to join the Business mailing list and visit the AND Business website for general business and COVID-19 information. 

Useful links

HM Goverment Business Support

NI Business Info

NI Direct Government Services

Department for the Economy Small Business Grants

NI Chamber of Commerce

Hospitality Ulster

Opening Times


Contact Details

  • Address Bangor
  • Telephone
  • Email
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